Betting Rules

By opening an account, accessing the website or placing a bet, you confirm that you have read and understood the rules that apply to your activity. You are responsible for checking the applicable rules before you place a wager. Product rules can differ depending on the type of bet, game, event, market or promotion selected.

You must be legally permitted to gamble in the place where you are located. You must also meet the minimum legal gambling age that applies to you. In Australia, the legal age is generally 18, but you remain responsible for understanding the requirements that apply in your state or territory. You must not use the service if online gambling is prohibited or restricted where you are located.

Your account must be registered in your own name and used only by you. Account information must be accurate, current and complete. You must not create or use an account for another person, allow another person to access your account, or permit anyone else to place bets using your funds or account details.

• Keep your username, password and other account credentials secure.
• Tell the operator promptly if you believe your account has been accessed without permission.
• Do not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• Do not attempt to interfere with the website, gaming software, payment process or outcome of a bet.
• Check that your account balance and bet details are correct before confirming a wager.

Scr55 Casino may apply identity, age, location, payment and security checks. Access to some products may be limited by law, product availability, account status or other applicable requirements. An account may be suspended, restricted or closed where there is a compliance, security, technical or responsible gambling concern.

Before confirming a bet, review the selection, stake, odds or displayed return, and any other information shown on the bet slip. A bet is normally submitted when you select the relevant confirmation option. It is accepted only when the system records it as accepted and the bet appears in your account or bet history.

A bet that has not been accepted may not be treated as a valid wager. A message, screen display or temporary deduction does not by itself prove that a bet was accepted. You should check your account history after placing a bet and keep a record of the relevant confirmation details where appropriate.

Once accepted, a bet generally cannot be changed, withdrawn or cancelled by you unless the applicable product rules expressly allow it. The stake shown at confirmation is the amount at risk for that wager. You should never place a bet unless you are comfortable with the possible loss of the full stake.

Displayed odds, prices, balances, game information and estimated returns may change before a bet is accepted. If a technical or obvious display error affects the terms of a bet, the operator may correct the error, void the affected bet or settle it under the applicable rules. This may include cases where a price, outcome, handicap, limit or return is clearly incorrect.

Bet records and account history

The operator's electronic records are generally used to determine whether a bet was submitted and accepted. If there is a disagreement about a transaction, system records, audit information and account data may be reviewed. You should contact support through the available website channel as soon as possible if a bet appears to be missing, duplicated or recorded incorrectly.

You are responsible for checking your bet history, available balance and transaction information. If you notice an error, do not rely on the displayed balance or place further bets until the matter has been reviewed. A correction may be made where a technical issue, processing mistake or account error has affected the record.

Bets are settled using the official result or result source identified in the relevant product rules. The rules for a particular market or game may explain how postponements, abandoned events, draws, dead heats, non-runners, interruptions, technical failures or other unusual circumstances are handled. You should read those rules before placing a bet.

A result may be corrected if the original result was wrong, incomplete or later changed by the relevant official source. If a bet was settled using an incorrect result, the settlement may be adjusted to reflect the correct result under the applicable rules. A correction can increase or reduce the amount credited to an account.

For casino or other game products, the outcome is determined by the relevant game system and the rules displayed for that product. Game rounds, spins, hands or similar transactions may be treated as completed when the system records the outcome, subject to any applicable technical investigation. A player must not attempt to repeat or exploit a round because of a delayed, duplicated or unusual display.

If an event, market or game is cancelled, suspended, unavailable or affected by a material technical issue, the relevant product rules will determine whether bets are void, resettled or otherwise handled. Different selections in a multiple or combination bet may be affected differently. No outcome should be assumed solely because an event was advertised or displayed on the website.

• A winning bet is settled according to the accepted terms and the applicable product rules.
• A losing bet does not qualify for a return unless a specific rule provides otherwise.
• A void bet is normally returned or removed from a combination in accordance with the relevant rules.
• A bet affected by a clear error may be reviewed and corrected.
• Settlement does not remove the right to investigate suspected fraud, prohibited activity or a technical issue.

Settlement information shown in your account is not a promise that funds can be withdrawn immediately. Account verification, payment checks, legal requirements, responsible gambling controls or an unresolved dispute may affect access to funds or account functions.

Promotional bets, bonuses, free plays and other offers are subject to their own terms. Those terms may include eligibility requirements, qualifying activity, expiry dates, product restrictions, maximum values or wagering conditions. If a promotional term conflicts with a general rule, the specific promotional term may apply to that offer.

You should not participate in an offer unless you understand how it works. An offer may be withdrawn, changed or refused where allowed by its terms or by applicable law. A promotion must not be used by multiple people through linked accounts, duplicate accounts or coordinated activity where that behaviour is prohibited.

Payments must come from a payment method that you are authorised to use. The name on a payment method may need to match the verified account holder. The operator may delay, reject or review a deposit, withdrawal or other transaction where there is a security, identity, payment or compliance concern.

You must not use the website or betting service to gain an improper advantage. Prohibited conduct may include manipulating a game, exploiting a software defect, using automated tools without permission, interfering with another person's account, colluding, submitting false information or attempting to conceal the source of funds.

Where prohibited conduct or an account breach is suspected, bets may be suspended while the matter is reviewed. Transactions or returns may be reversed or withheld where permitted by the Terms and Conditions and applicable law. Any action taken will depend on the facts of the matter and the relevant legal or operational requirements.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and use only money you can afford to lose. Do not chase losses, gamble when upset, or borrow money to continue betting. Taking regular breaks can help you keep your activity within limits.

• Set personal deposit, spend, loss or session limits where those tools are available.
• Consider a break or self-exclusion if gambling is becoming difficult to control.
• Do not gamble under the influence of alcohol or other substances.
• Keep gambling separate from essential household expenses.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

Responsible gambling tools may take time to apply and may operate differently depending on the tool selected. A self-exclusion or restriction should not be treated as a temporary inconvenience to work around. You must not open another account or ask another person to gamble for you while a restriction applies.

Questions, errors and complaints

If you have a question about a bet, result, account transaction or product rule, review your bet history and the relevant terms first. If the issue remains unresolved, use the support or complaints channel made available on the website. Include enough information for the matter to be identified, such as the account details requested through the secure process, date, product and bet reference where available. Do not send passwords or sensitive payment information through an unsecured message.

Complaints are reviewed under the operator's applicable process. A review may require identity checks, account records, transaction data, game logs or other relevant information. You will receive information about any available outcome or next step through the appropriate account or support channel. These Betting Rules may be updated from time to time, so check the current version before placing a new bet.