Responsible Gaming

Responsible gambling means making informed decisions about when, how often and how much you play. Before opening a game or placing a wager, consider whether gambling fits comfortably within your budget, schedule and personal circumstances. Essential expenses, savings and financial commitments should always come first. Gambling should be treated as a discretionary activity using money set aside for entertainment.

Gambling outcomes are determined by chance or by the rules of the relevant game. No strategy can guarantee a win, and previous results do not predict future results. A losing run does not make a win more likely, while a recent win does not mean that another win is due. Treat every wager as entertainment and accept that you may lose the money you spend.

• Set a gambling budget before you start and do not exceed it.
• Decide how long you intend to play and take regular breaks.
• Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
• Never borrow money, use essential household funds or sell belongings to continue gambling.
• Do not chase losses by increasing your stakes or playing for longer.
• Keep gambling separate from paying bills, meeting financial obligations or building savings.
• Remember that you can stop at any time, whether you are winning or losing.
• Do not rely on gambling to improve your financial position or resolve personal difficulties.

It can be useful to decide your boundaries before you begin. Write down how much you can afford to lose and how long you plan to play. Once either boundary is reached, end the session. Avoid making new decisions while feeling excited, disappointed or frustrated, as strong emotions can make it harder to assess your behaviour clearly.

If gambling no longer feels like a choice, or if it is affecting your finances, relationships, work or wellbeing, taking action early can make a meaningful difference. You do not need to wait for a serious problem before asking for help.

Practical limits can help you remain within the boundaries you have set for yourself. Depending on the account, product and applicable requirements, controls may be available for deposits, spending, losses, time or access. Read the information shown in your account carefully and choose limits that reflect your genuine budget rather than an amount you hope to win.

Set a personal budget

Work out the maximum amount you can afford to spend over a chosen period after essential costs have been paid. Keep this amount realistic and do not use credit or money intended for another purpose. A budget is most useful when it is set before gambling begins, rather than adjusted during a session. Review your budget regularly and reduce it if your financial or personal circumstances change.

Manage your time

Long sessions can make it harder to notice how much time or money has been used. Set an alarm, schedule breaks and avoid playing when you should be sleeping, working or caring for someone. If you find yourself playing longer than planned, close the session and return only after a proper break. Keeping a record of session times can help you identify patterns.

Take a temporary break

A temporary break can provide space to review your habits and decide what you want to do next. During a break, avoid replacing online gambling with other gambling activities. Consider spending time on other interests, speaking with someone you trust and reviewing your finances without making further deposits.

Consider self-exclusion

If you need stronger protection, ask about the available self-exclusion process. Self-exclusion is a voluntary decision to restrict access for a selected period or in accordance with the relevant process. You should not attempt to create another account or use another person's account while an exclusion or restriction is in place.

Account controls and self-exclusion arrangements may have their own conditions, processing steps and scope. Review the applicable information before confirming a request. If you are unsure which option is suitable, use the available support channel through the website or account area. Never share your password or login details with another person.

Problem gambling can affect people from any background. It may develop gradually, and the signs are not always obvious at first. Paying attention to changes in your behaviour, mood or finances can help you act before the situation becomes more serious. Honest self-reflection is an important first step, even if you are not sure whether your gambling is causing harm.

• Thinking about gambling frequently or feeling restless when you cannot play.
• Spending more time or money gambling than you originally intended.
• Increasing the amount of a wager to achieve the same excitement.
• Trying to win back money after a loss or feeling unable to stop during a losing session.
• Hiding gambling activity, deposits, losses or account statements from family and friends.
• Borrowing money, missing payments or using credit to fund gambling.
• Selling possessions or using money set aside for rent, bills, food or other essentials.
• Feeling anxious, guilty, irritable or low because of gambling.
• Arguing with people close to you or neglecting work, study, health or other responsibilities.
• Attempting to stop or cut back but finding that you cannot do so.
• Gambling to escape stress, loneliness, sadness or other difficult feelings.
• Returning to gambling soon after deciding to take a break.

One sign does not automatically mean that someone has a gambling problem, but several signs together should be taken seriously. Keep records of deposits, withdrawals, time spent playing and the effect gambling has on your daily life. An honest review can help identify patterns that are easy to overlook during a session.

If you notice warning signs, stop gambling and consider speaking with someone you trust. Remove saved payment details where appropriate, use available account controls and avoid trying to recover losses. Continuing to play in the hope of reversing a loss can increase financial and emotional pressure.

If you are concerned about a friend or family member, speak with them calmly and without judgement. Focus on what you have noticed, encourage them to seek professional advice and avoid lending money to cover gambling losses. You cannot control another person's choices, but you can set boundaries and protect your own wellbeing.

Support is available for people who are worried about their gambling, as well as for family members and friends. In Australia, you can seek confidential assistance from a recognised gambling support service, a qualified counsellor, a psychologist, a doctor or a community health provider. These services can help you understand your gambling, create a plan, manage urges and address related financial or emotional concerns.

You can also speak with your bank or a financial counsellor if gambling is affecting your finances. They may help you review spending, manage bills and consider practical steps to reduce access to gambling funds. A trusted friend or family member may also help you stay accountable, attend an appointment or put limits in place.

If gambling is causing immediate distress or you feel unsafe, seek urgent support from an appropriate emergency or crisis service. If you are supporting another person, remember to look after your own mental health and seek advice about setting safe and realistic boundaries.

Keep your account secure

• Keep your password private and use a strong password that is not used elsewhere.
• Do not allow another person to use your account or payment method.
• Check account activity and transaction records regularly.
• Sign out after using a shared device and avoid saving login details on public or shared equipment.
• Update your account information if your personal circumstances change.
• Contact the available account support channel promptly if you notice activity you do not recognise.
• Keep devices protected with current security settings and do not ignore unusual account notifications.

Protect children and other vulnerable people

Players must meet the applicable legal age and other eligibility requirements before using gambling services. Do not allow children or other ineligible people to access your account or gambling devices. Parents and guardians should use appropriate device, payment and account security settings to reduce accidental access. Your account should be used only by you.

Scr55 Casino provides responsible gaming information to help players make informed decisions. This information is general in nature and is not a substitute for professional medical, financial or legal advice. If you believe gambling is affecting your life, take a break, use the available account controls and seek independent support as soon as possible.